Agent: “Hello! My name is Victoria Washington and I’m calling for GI products International. May I please talk to Michelle Shaw?
Customer: This is Michelle speaking.
Agent: Oh hi mam! How would you like me to address you? Ms. Shaw or by your first name?
Customer: Call me Mitch.
Agent: OK Madam Mitch. The reason why I’m calling is to introduce to the new a book of Clarence Knight, entitled “The Wisdom”. This is the sequel to his last two books, The Enlightenment” and “The Ignorance”. It will be the third in the series of his collection. Clarence Knight will be visiting your town this August 13 for a book launch. The new book would be on sale in the Dinkham’s books store for the launch. I would like to invite you to come so that you can personally meet him and have your book signed.
Customer: Oh that will be great. I have been waiting for the book. When and where will he be coming?
Agent: The book launch will be on August 13 at Dinkham’s bookstore at 10:30 AM
Customer: Ok ill be there.
Agent: Thanks for your interest and we hope to see you there.
Customer: Ok, bye..